Every environment needs some cleanup after a while. In the Microsoft Store for Business there will be applications which aren’t used anymore or added by accident. In this post I will show how to remove the app from the Store for Business. If you synchronise your Store for Business with Intune, the synchronised Intune apps will also be removed.
1. Login to the Microsoft Store for Business. Select Manage and go to the Billing history.
2. Look for the application you want to remove and press the “Order”
3. Press “…” under Actions and select “Refund”
4. In the Popup press “Refund”
5. The application has now been removed from the inventory and cannot be found in Products & Services anymore.
Optional:
Sync Microsoft store for business with Intune to remove the application from the application overview.
Thank you
oh my god thanks.
wow – that is laughingly bad but worked for me thanks! I hope the UX designer for the MS Store is now working as a car park attendant or something.
I wonder if removing an app from Microsoft Store for Business admin portal would also force the removal of it from user devices’ where it had been installed by users from the Microsoft Store on their device too?
Hi Haider,
To remove an app from a device you need to create an app with uninstall assignment. Otherwise the app will remain on the device.
regards, Aad
There must be a date range to this .. I have a number of applications in the app list that do not show up in order history. They were added while “testing” inTune in 2016/2017
I’m in the same boat as Daniel, these standard MS online apps (e.g. Word Online) were added a couple years ago automatically when we were testing Company Portal and it’s only now that we want to clean them up but no record of them exists in the Order History. Looks like there is a 6 month history only. So nothing to refund. In fact I get the msg “Cannot get order details” when I select any of the items in the Order History.
Related question: Does the Private Store “Collection” have to be populated for this to work? I went into the collection for our private store and removed all the online apps so now the collection is empty, however after Sync in Intune console these online apps are still in the Apps list.